Business critical e-learning for Thales
“Thales needed to transfer existing in-house training content into a professional e-learning package that would integrate with its existing ComplyWise training database,” explains Jermaine Royes, ComplyWise’s Project Manager. “They also needed a system that evaluates and reports training quiz response trends to help them determine any shortfalls in competency.”

ComplyWise provided each subject specialist at Thales with a template to help them convert their content into the required e-learning format. However, the everyday business demands made it challenging for some of the specialists to do so within the established timeframes. To accelerate the process, ComplyWise’s expert e-learning editor Susan Hawkings was tasked to work alongside those specialists who needed assistance.

“Susan’s understanding of e-learning and how to successfully migrate instructor-led content to the required e-learning format was a key element to the project’s success,” according to Jermaine. “Thanks to this, we were able to complete development of the new e-learning courses much faster, on schedule and within budget.”

“We aim to make e-learning design as easy and efficient as possible,” says Susan. “If the course content is already in a PowerPoint presentation, we can often have the first e-learning course design completed after only one meeting with the client.”

“With regard to reporting on training quiz response trends,” adds Jermaine, “the solution was the ComplyWise Quiz Manager with the Quiz Question Analysis add-on. These components easily slotted into the core ComplyWise software framework and provided an automated means of recording detailed data whenever a staff member completed a training quiz. The reports generated based on this data helps Thales to monitor competency levels across all training courses, on an individual, department, location or company level.”

January 2008