Overview

Large companies with many computer-based workers find it hard to eliminate the problem of email and internet abuse. Frequently this is due to a lack of understanding on the employees’ part that seemingly innocent actions may be illegal or even endanger the company’s security.

This training is an ideal way to educate the workforce about the extent of legislation and the possible consequences of email or internet abuse.

The course includes:

• An introduction to key laws associated to e-mail and Internet abuse, with real case study examples
• Scenarios to help employees recognise which laws apply
• How to use e-mail effectively

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Course outline

PART 1: THE LAW

• An introduction to the scope of the problem.
• Implications of illegal use of organisation Internet and email systems.
• Overview of how misusing organisation internet or email systems may occur in key legal areas such as
  - defamation
  - infringement of copyright
  - breach of confidence
  - sexual harassment
  - contractual liability
  - negligent virus transmission
  - breach of data protection
  - distribution of obscene material.
  For each key area, an explanation is given, together with real-world examples of litigation which has or could have occurred.

PART 2: SCENARIOS

• An interactive section that uses case studies to illustrate where breaches of the various acts may occur.

PART 3: ELEMENTS OF BEST PRACTICE

• This section highlights the performance and productivity benefits to be gained from improving staff use of the internet and email.
• It suggests the best practices which should be adopted in the workplace to ensure these benefits are realised.
• Advice is also given on the appropriate use of email in relation to other forms of communication as well as correct structure and style.

The course concludes with a short assessment to confirm understanding, the results of which are automatically saved to a database when used with the Audit+ Management System for further analysis.

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Key benefits

• Roll-out e-mail and internet abuse awareness training to branch locations, divisions and departments with a single installation
• Reduce training costs by removing the need for expensive centralised instructor-led e-mail and internet abuse awareness training
• Allow employees to set their own e-mail and internet abuse awareness training rosters thereby reducing the impact training may have on their day-to-day work schedules
• Effectively train employees in the proper use of e-mail and internet systems without them ever leaving their workstation
• Provide essential e-mail and internet abuse awareness training in digestible modules that are proven to help improve understanding and retention levels
• Employees may complete the training over a period of time using automated browser-independent bookmarking
• Set global passmark specific to your organisation
• Customise aspects of the program to reflect your organisation's brand and policies on e-mail and internet issues
• Provide one-click access to useful organisation-specific contact information and references from within the training
• Automatically save test results to a database for analysis and to establish an audit trail of your organisation's compliance with the law (when used with the Audit+ Management System)
• Print-out training certificates that are automatically generated at the end of each training session

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Screenshots

Click a number to view screenshot: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10

Training program start screen.

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Server and browser requirements

This training program runs over a typical company Intranet or hosted website with minimum specification and do not require plug-ins such as Macromedia Flash, Shockwave or Java.

Server:

• Microsoft IIS 5 or later
• Active Server Pages 3.0
• Microsoft® SQL Server 7/2000/2003 or Microsoft® Access (if training records will be saved to a database)

Browser:

• Microsoft® Windows - Internet Explorer 5+, Firefox 1.5+, Netscape 7+
• Mac OSX - Safari 2+, Firefox 1.5+, Netscape 7+

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